Shipping policy

Shipping Policy for The Decords

 

Thank you for shopping at The Decords. We are committed to delivering your order accurately, in good condition, and on time.

 

Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

 

Shipping Areas

We currently deliver across Bangladesh. For international orders, please contact us directly.

 

Delivery Time

Standard Delivery: 2-3 business days within Bangladesh.

Dhaka City: 1-2 business days.

Outside Dhaka: 2-3 business days.

 

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location. Free shipping may be available on orders above a certain amount as per ongoing promotions.

 

Order Tracking

Once your order has been dispatched, you will receive a confirmation with tracking details.

 

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at thedecords@gmail.com with your order number and photos (if applicable).

 

Contact Us

For any shipping-related queries, please reach out to us at thedecords@gmail.com or through our website.